Terms of service.

Process & Revisions:

The time it takes to finish the commission varies from 1 - 2 weeks depending on how busy I’m or complex it is.

  • 2-3 drafts/mockups will be provided before I start getting into it.You will have to accept/agree on the final sketches before I continue the work.

  • You will get 3 rounds of changes on the piece.

  • Once the piece is finished you will receive the full-resolution image. Note that there is no physical product.

Payment:

Currency accepted is USD either via PayPal / Venmo / Bank Transfer .

  • If send via PayPal, please send via "Goods and Services" .
    Please remember NOT to include an address becasue It could result in problems on my end,PayPal would think it is a "physcial" goods and needs to be shipped and tracking would need to be provided.

  • Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.

Cancelation:

The buyer is not allowed a refund once I started working on the commission.

  • If for any reason I am unable to start your commission you will receive a full refund.

  • If you cancel your order before I started it, you can get a full refund.

Copyright & Usage:

I, Rachelhoyee (the artist):

  • I retain all copyrights over the commissioned artwork.

  • I reserve the right to post the commissioned artwork online, in my portfolio as well as social networks.

  • I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.

You (the customer/commissioner):

  • You may upload the commissioned artwork on any website and social channels.

  • You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)

  • You retain the rights to the intellectual property (IP).

  • You may NOT use the commissioned artwork for commercial purposes.

The following is considered copyright infringement: 

  • Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.

  • Claiming the artwork as your own